Help center
12 guides for setting up and running a flower shop on GetFloristPOS, written by our onboarding and product teams.
Getting started
- Create your GetFloristPOS accountSign up for the 14-day free trial, name your shop, pick your country and currency, and log in to your new florist point of sale. 3 min
- Add your shop location and registerSet up your flower shop's address, receipt details, register and invoice layout so every sale and delivery comes from the right place. 10 min
Orders & delivery
- Set delivery zones and time slotsDefine the areas you deliver to, the fee for each, and the daily time slots customers and staff can book, with a cap on orders per slot. 15 min
- Take a delivery order at the counterBook a bouquet for delivery with a date, time slot, recipient address, zone fee and card message, then track it from packed to delivered. 3 min
- Receive and send wire ordersKeep incoming and outgoing wire orders in their own queue, link your relay-network account by integration, and deliver them like any order. 15 min
- Book an event or wedding with a depositQuote an event, take a deposit as advance balance or a partial payment, set the balance due date, and collect the rest on time. 15 min
Stock & recipes
- Import products from a CSV fileBring your bouquets, stems and add-ons into GetFloristPOS in one go using the product import template, with units, sizes and prices. 30 min
- Build an arrangement recipe from stemsWrite a stem recipe for an arrangement so the price builds from its stems and each sale deducts them from stock, like a bill of materials. 15 min
- Record flower stock, lots and wasteReceive flowers with lot numbers and dates, track vase life, and log stems you throw away as waste with a stock adjustment. 10 min
Online store
Account & settings
- Set receipt language and currencyPrint receipts and invoices in English, Arabic, Urdu or Spanish, and set USD, AED with VAT included, or PKR for each location. 10 min
- Add staff and set their rolesCreate user accounts for designers, drivers and managers, give each a role with the right permissions, and limit them to their location. 10 min
No guides match. Try “delivery”, “import” or “receipt”, or ask a person.
FAQ
Where do I start with GetFloristPOS?
Start with “Create your account”, then “Add your shop location” and “Set delivery zones and time slots”. Import your products next, then publish your online store. The four steps are also on the How it works page with time estimates.
How do I get help from a person?
WhatsApp or call the desk for your country, or use the contact form. Replies come within one business day, usually much sooner.
Is there help in Arabic, Urdu or Spanish?
Yes. The UAE desk answers in Arabic, the Pakistan desk in Urdu and the US desk in Spanish. Articles here are in English for now.
Can someone set it up for me?
Yes. Our onboarding team imports your products and customers with you on a call, free.
How do I search the help center?
Type in the filter box on this page, or press / anywhere on the site to search every page.
Something in an article doesn’t match my screen. What now?
Tell us through the contact form with the article name. Menus can differ slightly by plan; we’ll correct the article.
Book a call with onboarding, or start the trial and follow the guides.
14-day free trialNo contractNo per-order commission